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Unlock Customer Growth: Data-driven Strategies for Expansion Revenue

July 26, 2023 - 09 AM PST

Post-sales teams everywhere need to make up the revenue gap from new business shortfalls. But it would be best if you had the right tools and processes to grow customer revenue by increasing expansion opportunities and reducing churn.

Join us for an expert session where we unravel the mysteries of retention and expansion, offering practical, data-driven strategies for successfully identifying and closing customer opportunities.

You’ll walk away learning how to turn every customer interaction into a potential gold mine for growth, turning insights into actions that drive revenue and foster deeper customer relationships.

In this session, we'll be diving into the following topics:

  • Turning Insights into Action: Identifying Expansion Opportunities
  • The Customer Success Equation: Balancing Retention and Expansion
  • Locking in Growth: Techniques for Closing Expansion Opportunities
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Learn From The Best

Taylor Johnston Follow me on LinkedIn

VP, Global Customer Success
COMPLY
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OUR SPONSOR

Catalyst

Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest growing cloud companies in the world.

 

Catalyst integrates with all the tools you’re already using to provide one centralized view of customer data. Customer Success Managers can proactively take the right actions to prevent churn, such as receiving automated alerts when a customer is not using certain features that are critical to their success.

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